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Frequently Asked Questions

Welcome to the Frequently Asked Questions of Barbaware, you will find all the information you need to take good care of your beard and your shaving tools. Best beard oil? Best razor? Best cream? Get answers!


Q: How long will my order take to be completely delivered to me?

A: For Canadian customers, the time between the order is taken and the complete delivery is about 5-8 days in total for standard shipping and 3 to 5 days with the express method. For US customers, the time between the order is taken and the complete delivery is about 6-9 days in total for standard shipping and of about 4 to 6 days with the express method. And finally, for international customers, 7 to 12 days. Visit our ''delivery'' page for more information.


Q: Can I come to your location to pick-up my order or to browse your products?

A: Unfortunately, no. To provide you with the best possible prices, we do not keep a storefront or a brick and mortgage. However, our delivery charges are very low, even free and also very fast.


Q: How do I return a product?

A: We are pleased to offer you a full refund on unused product and the process is very simple. For more information, visit our ''returns & refunds'' page.


Q: Do you offer exchanges?

A: When possible, yes. By cons, for various reasons, it may happen that we may not be able to do so. In this case, we will issue a refund or credit. Visit our ''returns and refunds'' page for details.



Q: How can I buy on your online store?

A: We know that it can be confusing to buy online, therefore we have prepared a step-by-step guide here.


Q: Does all your straight razors are ready to shave?

A: No, although the majority of razors we offer are already sharp and ready for shaving, others require care or sharpening before being ready to use. Just look in the products titles for terms like ''pre-sharpened'' or ''shave-ready''.


Q: What do I need to sharpen my straight razor?

A: Sharpening a straight razor can be quite a complex process that requires both patience and good tools. While Whole books are devoted to this subject, here's short summary.


You will need:

  • Sharpening stone/ whetstone
  • Leather strop
  • Paste


Normally, you will need at least two sharpening stones. The process consits of starting from a lower grit hone to a higher grit one. General speaking, the lower grit hone is in the range of 2000-3000, then medium grit hone between 4000-5000 and finally the final grit hone between 9000-12000. To finalize everything, you can use a whetstone or fine-grained polishing paste in the range of 12000-30000. Since the rights of razors sharpening process is painstaking and requires patience, it is important to use a strop regularly. This will help you keep your blade sharp between each uses. For more details, visit our blog here.


Q: Do you offer a razor sharpening service?

A: No, we do not offer this kind of service. Although it is possible to find this type of service online, it will cost about $40 plus shipping costs. Like most manufacturers recommend it, taking the time to learn how to maintain its own blade is the best solution.


Q: What kind of double-edged razor blade would you recommend?

A: There is no precise answer, the brand and type of blade you choose depends on your personal preferences. Several factors such as the coarseness of the hair, the skin sensitivity or the shaving technique used can affect the choice of the best blade according to your needs. Therefore we recommend investing in a sample pack containing a few different brands and models before you buy a large package of one type in particular.


Q: What is the best beard oil, shaving brush, razor, shaving cream or soap that you sell?

A: This is a very good question! By cons, it's not really a question that we can answer for you. Discover what makes your beard and your shave perfect is an adventure that you must take by yourself. We can recommend some products that work wonderfully for us, but the best products for you are probably not the same. However, if you are curious to know what others think, you can always check out our blog for expert advice.


Q: I have sensitive skin, which soaps or cream would you recommend?

A: Sensitive skin is a fairly common problem among men and we are happy to help you fix it. Our experts have put together a guide for sensitive skin with good advice on how to avoid irritating your skin, that you can view here. You can also directly access these products, which are alcohol-free and perfect for sensitive skin.


Q: What is beard oil and why use it?

A: The beard drains the natural oils from your skin and dries. Beard oil will help your skin and beard hair to stay hydrated and healthy. For more information about beard oil, you are invited to consult the category ''Beard Oil" of our shop or our blog article on the matter here.


Q: What is beard wax and how should it be applied?

A: The beard wax is a grooming product for men. This serves to shape and sculpt your beard and your mustache. To do this, the procedure is quiet simple, you need to apply a small amount of beard wax in the palm of your hand and well rub your facial hair. To learn all about the beard wax, take a look here.


Q: What is beard balm and how should it be applied?

A: The beard balm is a man grooming product. This one serves to maintain a strong and healthy beard and mustache and foster the growth of it. The beard balm application is quiet easy and simple. You simply have to apply a small amount of beard balm in the palm of your hand and rub the hair of your beard to their roots. To learn all about the beard balm, take a look here.


Q: Are all your safety razors in stainless steel?

A: Although we offer a selection of safety razors in stainless steel. Most safety razors are made of brass with an alloy of chromium or nickel plating. The handles are often made of chrome or nickel plated or Zamak brass. Zamak which is an alloy of zinc, aluminum, magnesium and copper. To find our stainless steel safety razors, visit our shaving category here.


Q: Are all your double edge razors are ''Butterfly'' style?

A: No, at Barbaware we are pleased to offer you a wide choice of double edge razors, one, two or three pieces with closed or open comb, learn the difference here. Also make sure you have the right tools for the maintenance of your razor and if you do not know how, check out our blog.


Q: Is it true that my beard grows naturally and that beard care products are useless?

A: Obviously, grow a beard is an adventure and a challenge that can be quite incredible. To obtain a clean tidy and well-cared beard, we suggest you a wide range of beard care products. An application of suitable products in your king's mane will certainly help it to look great. If you would like to have more information regarding the beard care products, please take a look at the "beard care" category.


Q: What types of products are necessary for men's grooming routine?

A: Just like women, the modern gentlemen of this world spend a part of their time in grooming. The terms grooming or beauty treatments here refer to the actions to be taken to have a beautiful skin and face, beautiful hairs and a good personal hygiene. Take a look at our "men's grooming"' category for more information regarding the use and application of different men's grooming products.


Q: What is the perfect gift for your of modern caveman?

A: Ladies, you are looking for the perfect gift for your lovely bearded man and you are out of ideas? Take the time to get a look at our "Gifts for Him" category. You will find there everything for him. Whether to his next hunting or kitchen knives to his next high-end whiskey glasses to the scarves that he will proudly sport in the cooler seasons ... This category has many products that could all be great gifts for him.


Q: How does Barbaware protect me?

A: The protection and satisfaction of our customer are our priorities, to do so, we have set up a structure for your protection and your satisfaction. For more information on these topics, you are invited to consult our ''terms and conditions'' and our ''privacy policy''.


Q: What method of payment do you offer?

A: To provide you a shopping experience in complete peace of mind, we offer as the only payment method, PayPal. For more details about it, check out our '' payment ''.


Q: Does Barbaware gives me any rewards?

A: Absolutely! We offer the most insane rewards program ever seen! To learn more about it, check out our ''rewards" page.


Q: Who's Barbaware?

A: Very good question! To answer this, you are invited to visit our ''About us'' section.


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